Welcome to Xyra Foods. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.xyrafoods.com, you agree to be bound by these Terms. Please read them carefully.

General Information

  • Xyra Foods is a brand that offers natural food products through this website.
  • We sell directly to customers for personal use. Resale without written permission is prohibited.
  • You must be 18 years or older to place an order.

    • Product Information

    • We make every effort to display accurate product details, images, and pricing.
    • All product descriptions are subject to change without notice.
    • We do not guarantee that product images or colors will display accurately on all devices.
    • Ingredients and nutritional facts are provided for information only and may vary slightly between batches.

    Orders & Payments

    • Orders can be placed through our secure website.
    • We accept various payment methods, including debit/credit cards, UPI, and net banking.
    • Full payment is required at the time of order placement.
    • We reserve the right to cancel or refuse any order at our discretion.

    Shipping & Delivery

    • We offer fast and reliable shipping across India.
    • Orders are typically processed within 1–2 business days.
    • Delivery timelines vary based on your location and courier services.
    • Once dispatched, you’ll receive a tracking number via email or SMS.
    • We are not responsible for delays caused by shipping partners or natural events.

    Returns & Refunds

    • We offer a 7-day return policy for eligible items.
    • Returns are accepted only if:
      • The product is unopened and in its original condition.
      • There is a defect or incorrect item received.
      • Contact our support team before initiating a return.
      • Refunds will be processed within 5–7 working days after we receive the item.

      Cancellations

      • You may cancel your order within 2 hours of placing it by contacting us.
      • If the order has already been shipped, cancellation will not be possible.

      Privacy

    • Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

    Restrictions

    You agree not to:

    • Use our site or products for unlawful purposes.
    • Resell our products without written consent.
    • Interfere with the website’s security or attempt unauthorized access.

    Communication

    • By purchasing from us, you agree to receive updates via email or SMS related to your order or similar offers.
    • You can opt-out anytime by contacting our team.

    Limitation of Liability

  • Xyra Foods is not liable for any indirect or consequential damages arising from use of our products or website.
  • Always read product labels and consult a healthcare provider if unsure about ingredients or allergies.

    • Changes to Terms

  • We may update these Terms at any time without prior notice.
  • Continued use of the website implies acceptance of the new terms.

    • Contact Us

    For any questions or concerns regarding these Terms, please contact us at:

    📧 Email: support@xyrafoods.com
    📞 Phone: +91-9911596070
    🌐 Website: www.xyrafoods.com