1. What products does Xyra Foods offer?

We specialize in premium spices, cold-pressed oils, and essential kitchen staples—all processed and packed to retain natural freshness and flavor.

2. How can I place an order?

You can shop directly from our website www.xyrafoods.com or visit our partner stores. Simply add products to your cart, proceed to checkout, and choose your preferred payment method.

3. Will I receive the same product that I see in the picture?

Yes. We ensure that the products you receive match the images shown on our website in terms of packaging and quality. However, minor variations in color or texture may occur due to natural factors.

4. Do you deliver across India?

Yes! We deliver to most locations across India. Shipping charges and timelines will be calculated at checkout based on your delivery address.

5. How long does delivery take?

Typically, orders are delivered within 3–7 business days, depending on your location. You’ll receive an email or SMS with tracking details once your order is shipped.

6. What payment options do you offer?

We accept credit/debit cards, UPI, net banking for eligible orders.

7. What is your return and refund policy?

If you receive a damaged, defective, or wrong product, you can request a return within 7 days of delivery. For detailed terms, please read our Refund & Returns Policy.

8. How can I return an item?

To initiate a return, email us at support@xyrafoods.com with your order number, reason for return, and pictures of the product (if defective/damaged). Our team will guide you through the process.

9. Will you restock items indicated as “out of stock”?

Yes. Most items marked as “out of stock” will be restocked soon. You can subscribe to our stock notification alert on the product page or contact our team for an estimated availability date.

10. How do I contact customer support?

You can reach us at:
📧 support@xyrafoods.com
📞 +91-9911596070
Or fill out the Contact Form on this page, and we’ll respond within 24–48 hours.

11. Are your products FSSAI certified?

Yes, all our products comply with FSSAI regulations and undergo strict quality checks for safety and purity.

12. Do you offer bulk or wholesale orders?

Yes, we cater to bulk and wholesale requirements. Please email us at support@xyrafoods.com for details.

13. Do you ship internationally?

Currently, we serve India only, but we are working on expanding our shipping network soon.